To our valued customers: 

Gotügo will be closed on Monday, October 11th, 2021 in observance of the

Columbus Day holiday.

Your regular service day may be pushed back 1-3 days depending on our schedule. 

Gotügo would like to wish all of our customers a safe and happy holiday.

Thank you for your business!

To our valued customers:

Gotügo will be closed on Monday, September 6th, 2021 in observance of the Labor Day holiday.

Your regular service day may be pushed back 1-3 days depending on our schedule.

Gotügo would like to wish all of our customers a safe and happy holiday.

Thank you for your business!

Dear Valued Customers,

Due to the possible impacts of the impending tropical storm, we would like to send out a weather advisory.

Please follow these instructions to ensure the safety of the unit(s)

1) secure your portable restroom unit to a tree, telephone pole, dumpster, or other secure structure with heavy-duty rope, strap, or chain, with the door facing inward.

2) at work sites, put heavy machinery around all portable restroom units to form barriers from winds and flooding.

Visit gotugo.com to log into mygotügo, your online portal to view any changes in your service or delivery schedule, or feel free to give us a call at 410.360.1215.

Thank you and we appreciate your business!

To make sure you receive your service notifications please make sure your site contact information is accurate.

To update your information please visit your mygotugo account at gotugo.com or give us a call in the office at 410.360.1215.

To our valued customers:

Gotügo will be closed on Monday, July 5th, 2021 in observance of the 4th of July holiday.

Your regular service day may be pushed back 1-3 days depending on our schedule.

Gotügo would like to wish all of our customers a safe and happy holiday.

Thank you for your business!

Dear Valued Customers,

Gotügo will be closed on Monday, May 31, 2021, in observance of the

Memorial Day holiday.

Your weekly service day may be adjusted up to three business days depending on our schedule.

Gotügo would like to wish all of our customers a safe and happy holiday!

We appreciate your business!

Dear Valued Customers,

Due to the High wind warning from Friday 12:00 pm until Saturday 2:00 am that will impact portions of central, north-central, northeast and northern Maryland, northern Virginia. Please consider the following options in securing your portable restroom unit(s) from high winds:

1) Secure your portable restroom unit to a tree, telephone pole, dumpster, or other secure structure with heavy-duty rope, strap, or chain, with the door facing inward.

2) At work sites, put heavy machinery around all portable restroom units to form barriers from winds.

Per gotugo's policy, we always confirm deliveries the day before scheduled delivery. If you have any questions, please feel free to call us at

(410) 360-1215.

To our valued customers:

Gotügo will be closing at 2 pm on Friday, April 2nd, 2021 in observance of Good Friday.

Your regularly scheduled service day will not be affected.

We would like to wish everyone a happy Easter.

We appreciate your business!

Dear Valued Customers,

Due to the National Weather Service Winter Storm Warning, your service day will be delayed 1-3 days.

If you are expecting a delivery you will also experience a delay but we will reach out with a reschedule date.

Visit gotugo.com to log into mygotügo, your online portal to view any changes in scheduled service or deliveries, or please give us a call at

410.360.1215.

Thank you and we appreciate your business!

Frequently Asked Questions:

1. My road was plowed and I was able to drive down my road to go to work.  I don't understand why your driver didn't drive down my street."

Our drivers have been authorized to make decisions regarding the safe operation of their vehicle.  Commercial vehicles are much larger and heavier than a passenger vehicle and do not handle in the same manner.  One of our normal full size service trucks can weigh up to 26,000 pounds GVW (gross vehicle weight) when fully loaded.  In comparison, the average passenger vehicle weighs about 4,000 pounds.

2. I moved my unit about 100 feet from the road and you did not service it this week?  Could you not find it?

     The hose used to service your unit is approx. 40 feet long.  Prior to and upon delivery the site contact is notified the unit needs to be placed within this distance to be serviced.  If our hose cannot reach the unit, unfortunately we are unable to service.  If this occurs, an Operation’s Team Member will notify the site contact regarding the missed service and try to resolve the placement issue by the next scheduled service day.

3. Our driver usually arrives before daylight.  During winter he doesn't come until much later.  Why isn't the service time consistent?

       If road conditions worsen due to weather, drivers are trained to adapt to their surroundings and slow down to maintain safety measures.  In addition, it can increase standard service times. Drivers must use extra caution while getting it and out the truck, walking on icy surfaces or trudging through deep snow to gain access to the portable unit, just as you might when you go to your mailbox or to retrieve your newspaper.  Since we are not responsible for any property damages, we will not take any risk that could lead to any damage.

4. What are some things I can do in order to help gotügo during the winter/rainy days?"

 There are several things, listed below, that you can do to help us service you better during inclement weather.

• Verify your phone number and email address is up to date. This will ensure you receive any delay or cancellation notifications in a timeline manner.  This information can be verified on your mygotügo account.
• Check your email for notices communicating service delays.
• Stay up to date with your service days on your mygotügo account.
• Allow extra time for our drivers to arrive at your location before contacting our office.
• Be sure to notify us of any locked entrances or gates where keys may be needed.
• Make sure your portable restroom unit is visible and easily accessible by our driver.
• Communicate any unit relocations to our office to avoid any service interruptions. 
• Understand that our vehicles are different than yours and don't handle the same in snow or icy conditions.  Our drivers make everyone's safety their number 1 priority, so sometimes they must decide not to service a particular road to protect everyone from potential injury or property damage.

Our Team is working around the clock to ensure all units are being serviced as efficiently as possible. Once again thank you for your patience and understanding during inclement weather.  We value your business.