FAQ

Special Event Rentals

How many units am I going to need?

We recommend one portable restroom for every 75 people for a four hour event. If lots of liquids are being served then we would recommend two units for the same four hour event with 75 people.

What are the minimum rental requirements?

• Special events – One to seven day rental period
• Weekend rentals are delivered Wednesday – Friday and picked up Monday – Wednesday the following week (excluding holiday schedules)

How far in advance do I need to reserve my unit(s) or trailer(s)?

Our top of the line Elite Units and Executive Trailers tend to be most popular. With this in mind, as soon as you know the event date(s), please call and reserve your unit/trailer or you may fill out the quote form. Have a question that isn’t cover in any of the FAQ above?

Will my unit(s) or trailer(s) be restocked if I’m having an all-day, weekend, or week-long event?

Absolutely. We offer well-trained, uniformed attendants, who will remain on-site to clean, maintain and restock the facilities for the duration of the event.

What services are included in the cost? Will there be additional fees?

All set-up, delivery and pickup feeds are included in the provided price with standard delivery and pickup days.  Additional fees may apply if an on-site attendant is needed or a specific time and/or date are required. A standard delivery arrives up to 3 business days before the event and picked up within 3 business days after the event.

How will I know what time my unit(s) or trailer(s) will arrive?

The site contact email will receive a delivery confirmation email the day prior to delivery confirming the quantity, style of unit(s), address, placement, and delivery timeframe.  The provided site contact will also receive a call from the technician when they are on the way. 

When do I pay for my unit(s) or trailer(s)?

The total amount due for the event is required in full before delivery and we accept all major credit cards. For our Special Event Trailers, a 50% non-refundable deposit is required when signing or you may chose to go to 28 day billing cycle by simply completing the credit application here. You also have the option to use our secure web portal mygotugo.

What if I want to see the unit(s) or trailer(s) in person?

Please let us know if you are interested in seeing a unit or trailer in person and we will be happy to schedule an appointment to show you our top of the line products!

Why should I choose gotügo to provide the portable restrooms for my event?

We take pride in delivering restroom facilities that are thoroughly cleaned, well maintained and suitable for your event. It is our commitment to superior service and our top of the line products that help make gotügo the leader in the portable restroom industry today!

Construction & Long Term Rentals

How many units will I need for a construction job site?

• One portable restroom unit for 1-10 people.
• Two portable restroom units for 11-20 people.
• Three portable restroom units for 21-30 people.
• Four portable restroom units for 31-40 people.
• Add one additional unit for every 8 people.

What are the minimum rental requirements?

28 day minimum rental for Construction

Are there standard fees for the various restroom units?

Yes, rates will vary according to quantity and type of unit.

How far in advance do I need to reserve my unit(s) or trailer(s)?

We recommend contacting as soon as possible to ensure we meet your needs and have availability.  However, we understand you’re busy and facing obstacles daily.  Please give us a call or fill out the online contact form and we will find a solution that meets your needs. 

What services are included in the cost?

All standard delivery/pickup fees, initial setup, weekly restocking and cleaning are included in the cost of our unit(s) and trailer(s).   

How will I know what time my unit(s) or trailer(s) will arrive?

You will receive a notification call one-and-a-half hours before time of delivery. We require a contact person to be on-site for unit placement and confirmation. If no one can be on-site for delivery, other arrangements can be made that are convenient for you and your schedule.

Also, when do I pay for my unit(s) or trailer(s)?

Before the unit(s) is delivered a card is required to be stored on file for automatic payments every 28 days.  Please know we accept all major credits.   You may choose to go to a 28 day billing cycle by simply completing the credit application, please click here. Additionally, you have the option to use our secure web portal mygotugo.

Why should I choose gotügo for my portable restroom needs?

A project site can be a dirty place but your restrooms don’t have to be. We take pride in delivering restroom facilities that are thoroughly cleaned, well maintained and suitable for your job site. It is our commitment to superior service and our high quality line of products that help make gotügo the leader in the portable restroom industry today.